Frequently Asked Questions

  • EVA proudly serves all of Orange County, Chino, Chino Hills, and Norco.
  • If you aren’t sure if we come to you, please reach out to our office at 714-777-3942.

The office is open Monday – Thursday from 8am – 4pm and Friday from 8am – 2pm. The office is closed for lunch from 12pm – 1pm daily. Occasionally, the office will close at noon on Fridays. Our emergency services are available 24/7.

To reach the after-hours emergency services, please dial our office at 714-777-3942 and follow the prompts on the voice message to press 0 and you will be connected with our answering service. It is imperative that you provide all the requested information to the dispatcher – any omissions may lead to prolonged response time from the on-call veterinarian. Once all the information has been given to the answering service, they will page the on-call veterinarian. In the event that they are actively with another emergency, it may take up to 15 minutes for the on-call vet to get back to you. If you do not receive a call back in 15 minutes, please re-dial the emergency service so that they can page the on-call veterinarian again.

EVA accepts cash, check and debit or credit card (except Discover) as forms of payment. Payment is due at the time of service.

Minimally, your horse needs to be examined by your veterinarian on an annual basis for them to be able to prescribe medication and write prescription refills. If it has been longer than a year since your veterinarian has seen your horse, they are legally not able to write a prescription for your horse, whether that is an existing medication or a new one.

We work with a variety of referral hospitals, and if an owner has a particular facility they would like to send their horse to, we are happy to work with those hospitals as well. The following are our most commonly referred equine hospitals in the area.

San Luis Rey Equine Hospital
  • 4211 Holly Ln, Bonsall, CA 92003
  • (760) 726-4566
Chino Valley Equine Hospital
  • 2945 English Pl, Chino Hills, CA 91709
  • (909) 628-5545
Alamo Pintado Equine Medical Center
  • 2501 Santa Barbara Ave, Los Olivos, CA 93441
  • (805) 688-6510

  • Gulley’s Livestock Disposal – (760) 949-7957
  • TLC Animal Removal Services – (562) 843-4939
  • Stiles Animal Removal – (909) 390-9828